Terms of service
Last updated: May 8, 2025
Welcome to Seventh Step™. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our website or purchase our products.
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this site or purchase products.
Products & Orders
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to:
- Limit the quantities of any products we offer
- Refuse or cancel any order at our discretion
- Substitute comparable products if necessary due to supply chain constraints (with customer notice)
Once you place an order, it represents an offer to purchase. We reserve the right to decline or cancel any order at any time.
Payments
All payments are processed securely through third-party providers (e.g., PayPal, Shopify Payments). By submitting payment, you warrant that:
- You are authorized to use the payment method
- The information provided is accurate and complete
We are not responsible for payment processing errors or security breaches by third-party platforms.
Shipping & Fulfillment
We currently ship to U.S. addresses only. Estimated shipping times are provided for convenience and are not guaranteed. Some items may ship separately or from third-party fulfillment partners.
We are not responsible for delivery delays caused by carriers or incorrect customer information.
Returns & Refunds
Please refer to our Return & Refund Policy for details on eligibility, timelines, and procedures. Return shipping may be the responsibility of the customer.
Warranty
Certain products may include a 1-Year Warranty against manufacturing defects. This warranty does not cover misuse, normal wear and tear, or accidental damage.
Use of Website
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to systems or user accounts
- Copy, reproduce, or exploit our content without written permission
All site content (including text, images, and branding) is the property of Seventh Step™ and protected by copyright and trademark laws.
Limitation of Liability
To the fullest extent permitted by law, Seventh Step™ shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business interruption
- Physical harm or injury resulting from improper use of our products
All gear is provided “as-is” and used at your own risk.
Dispute Resolution
By using this site, you agree to resolve any dispute through binding arbitration in accordance with the laws of the State of New York.
You waive any right to participate in a class action.
Modifications
We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance of the revised Terms.
Contact
Questions? Contact us at support@seventhstep.co